Services

US SLED & GovTech Procurement-ready delivery

IT modernisation, cloud, and AI for US state, local & education agencies.

Public-sector technology moves on procurement rails — and we know how to ride them. Softoo supports US state, local, and education agencies, and the prime contractors who serve them, with modernisation, cloud, cybersecurity, and AI delivered through compliance-aware processes. Our US office anchors the relationship; our teams across five countries provide round-the-clock engineering capacity behind it.

What's included

  • Legacy system & ERP modernisation for agencies
  • Procurement-ready: NAICS/NIGP-aligned, RFP & pre-bid support
  • Cybersecurity assessments & secure cloud architecture
  • US presence with 24/7 global engineering capacity
Discuss your project

How we help

Legacy & ERP Modernisation

Re-platform ageing agency systems — permitting, licensing, case management, records — without pausing the services residents depend on.

Constituent Service Portals

Resident-facing portals and service desks that answer in every language, around the clock — with the accessibility and audit trails public service demands.

Intelligent Automation for Staff

AI copilots and agentic workflows that clear permit backlogs, triage cases, and process documents — so small teams can serve large populations.

Secure Cloud & Data

Cloud architecture and data platforms engineered for public-sector security frameworks, data residency, and the reliability agencies are held to.

Cybersecurity & Assessments

Security assessments, secure-by-design architecture, and red-teamed guardrails for any AI — mapped to the frameworks your auditors already use.

Proposal & Bid Support

Technical writing, scoping, and SOW support that make an evaluator's job easy: compliance-first, honest total-cost pricing, and references and outcomes they can verify.

Compliance & standards we build to

Section 508 / WCAG 2.1 AA accessibility
NIST SP 800-53 and NIST CSF alignment
StateRAMP / FedRAMP-aligned cloud controls
CJIS-aware handling for justice and public-safety data
SOC 2-aligned delivery and change management
Data residency, records retention and FOIA readiness
ISO 27001, 27701 and 9001 certified operations

How agencies and primes engage us

RFP / RFI response

We provide the technical narrative, architecture, staffing plan, and compliance matrix — on your timeline, in your evaluator's format.

Cooperative purchasing

Buy faster through cooperative and piggyback vehicles — for example NASPO ValuePoint, Sourcewell, or OMNIA Partners — where Softoo or a partner holds a contract.

Teaming with primes

We slot in as a subcontractor to prime integrators, adding delivery capacity and specialised AI and engineering behind your prime relationship.

Procurement classification

Our service lines are mapped to the codes evaluators and purchasing officers already search on, so we are straightforward to scope, compare, and buy.

NAICS

541511 Custom Computer Programming Services · 541512 Computer Systems Design Services · 541513 Computer Facilities Management Services · 541519 Other Computer Related Services · 518210 Computing Infrastructure, Data Processing & Hosting · 513210 Software Publishers · 541690 Other Scientific & Technical Consulting · 611420 Computer Training

NIGP

920 Data Processing, Computer, Programming & Software Services · 918 Consulting Services · 208 Computer Hardware & Peripherals · 209 Computer Software for Microcomputers, Preprogrammed

UNSPSC

81110000 Computer Services · 81111500 Software or Hardware Engineering · 81111800 Programming Services · 43230000 Software

GSA MAS SIN

54151S Information Technology Professional Services · 518210C Cloud Computing & Cloud-Related IT Professional Services · 54151HACS Highly Adaptive Cybersecurity Services

What you can expect

Proposal-ready scoping, SOW and technical writing support
Compliance-aware delivery under client governance
A US presence backed by 24/7 global engineering capacity
Delivery documented well enough to survive an audit
An audit trail on every automated decision

Let's engineer your next reinvention

Book a no-pressure discovery call. We'll listen, ask the right questions, and come back with a clear plan — usually within 48 hours.