TelecomTelenor
Thunder
Product engineering for Telenor Pakistan's Thunder platform — building at telecom scale for a leading mobile operator.
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Medical information systems
Modernising medical information systems for an NHS Trust — streamlining data flows toward integrated electronic health records.
HealthcareUnited Kingdom2022 — Active
Overview
EPUT faced obstacles across its medical information estate: weak integration, accumulated complexity, maintenance difficulty, knowledge lost during staff transitions, and workflows that slowed clinicians down.
The challenge
What stood in the way
Lack of integration
EPUT's medical information systems consisted of a mix of legacy and new systems developed by different teams and vendors, resulting in a fragmented and loosely integrated system.
Complexity and maintenance
Multiple legacy systems and post-processing tools created significant complexity, compounded by insufficient documentation and a fragmented platform approach.
Knowledge management and workforce transition
Senior staff departures caused institutional knowledge loss. Poor documentation made it hard for new employees to understand legacy systems, while qualified medical informatics professionals were scarce.
User experience and workflow efficiency
Outdated forms-based systems made data entry cumbersome, reducing the productivity of healthcare professionals and affecting quality of care.
The solution
What we built
01
Systematic assessment
A comprehensive assessment of the existing estate, identifying areas for improvement and prioritising streamlined data flows and integrated EHR implementation.
02
Specialist vendor partnerships
Partnerships with experienced healthcare IT vendors bringing genuine medical informatics expertise.
03
Standardising the legacy estate
Replacement of legacy components with standardised solutions to reduce long-term complexity.
04
Knowledge transfer
Documentation improvements and knowledge-transfer initiatives to protect against future staff transitions.
The outcome
What changed
Improved workflow efficiency
Streamlined data flows and better integration minimised data inconsistencies across systems.
Streamlined maintenance
Modernised systems with proper documentation made future upgrades and day-to-day management simpler.
Enhanced patient care
Efficiency gains gave healthcare professionals more room to focus on delivering quality care.
Enhanced collaboration
Better information systems supported innovation and evolution within healthcare services.
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